Frequently Asked Questions
What Are Your Shipping Charges?
Shipping Charges in the continental
United States are $8.00 for the first yard of fabric, and $0.50 for each
additional yard. Additional charges apply for sales outside the
United States. Our other merchandise is billed by dollar volume.
Up to $100 in merchandise the shipping is $8.00. Up to $200, shipping is
$15. Over $200, shipping is $20. All shipments are sent UPS unless
requested otherwise.
Do You Ship Outside the United States?
Yes, we ship all over the world. We
typically use the U.S. Mail because it is more economical than the
express mail services. We will ship via FedEx and UPS upon
request. The freight charges quoted from our Internet Shopping
Cart are valid within the 48 Continental United States. We will
send you a quote for your approval if you live outside the Continental
U.S.
When Will I Get My Order?
In-stock fabrics ship within 24
hours. If an item is out of stock, we will call or email with an
estimated delivery time.
If I Describe A Fabric, Can You Find It For Me?
We can only respond to specific requests for fabrics that include
vendor name, pattern name, and color.
If You Have Any Questions, Please Contact Us At:
customerservice@fabriccastle.com
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